Payment and Insurance
Jennifer Villena Marriage Family Therapist is a private pay practice and does not accept insurance
Jennifer is an out-of-network provider, which means she does not bill insurance directly. This allows us to focus fully on your care—without the limitations or requirements often placed by insurance companies.
Many clients choose private pay for greater privacy, flexibility, and a more personalized therapeutic experience.
This practice provides simple transparent payment options
Payment
Cash is accepted, as well all major credit and debit cards or FSA cards. A card may be kept securely on file for convenience and will be charged at time of each session unless other arrangements are made.
Payment is due at time of service. For extended sessions or intensives, payment plans may be available and can be arranged in advance. Some sliding scale appointments may be available and rates could increase.
Payment is due at time of booking. Prepaid sessions are non-refundable but may be scheduled or applied to another service within six months
Jennifer works with women across Pleasant Hill,Walnut Creek, Lafayette, Danville, Concord, and surrounding Contra Costa County communities.
You may be eligible for partial reimbursement depending on your plan.
Many clients receive partial reimbursement depending on their plan
To help you better understand your coverage, Jennifer offers access to a simple benefits checker through Mentaya.
Please use the Mentaya checker below to check your insurance. This allows you to:
Estimate your out-of-network reimbursement
Understand your coverage before getting started
Make an informed decision about your investment in therapy
Jennifer does not submit claims or manages insurance on your behalf, but you are welcome to use this tool for added clarity.
Out-of-network benefits
Check Your Benefits Here
To make this process easier, Jennifer has partnered with Mentaya—a service that helps you check your benefits and submit claims on your behalf, so you don’t have to manage the paperwork or follow-ups.
Check your benefits in just a few minutes
Mentaya handles claim submissions and insurance communication
You may receive reimbursement directly from your insurance provider
Out of network & super bill information
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Upon request, I can provide a superbill that you may submit to your insurance company. A superbill is an itemized invoice healthcare providers offer to clients who pay out-of-pocket for seat you should know:
What is a Superbill? A document given to you by your therapist summarizing the services provided.
Used for insurance reimbursement if your therapist is out-of-network.
Key Information Included:
Provider Details: Name, credentials, license number, and NPI (National Provider Identifier).
Client Details: Name, date of birth, and possibly an insurance ID.
Service Information: Date of service, type of service (e.g., individual therapy), and CPT (Current Procedural Terminology) codes.
Diagnosis Code(s): Required by insurers to process claims.
Payment Details: The amount paid and the provider's signature.
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How to Use a Superbill:
Please reach out to your insurance company to confirm out-of-network coverage for therapy.
Submit the superbill along with any required claim forms to your insurance provider.
Could you monitor the reimbursement process for updates or additional requests?
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We combine a thoughtful, human-centered approach with clear communication and reliable results. It’s not just what we do—it’s how we do it that sets us apart. Important Tips:
Always verify your insurance benefits beforehand.
Keep copies of all submitted documents for your records.
Reimbursement amounts depend on your specific insurance plan.
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A more personalized experience
Working outside of insurance allows for:
Greater confidentiality (no diagnosis required for insurance reporting)
Flexibility in session length and frequency
A treatment approach tailored to your unique needs, not insurance limitations
